Welcome to Friendship Complete Automotive Care located in the heart of beautiful Suwanee, Georgia! In 2013, owners Danny and Susan Radford purchased the business recently known as Tire Omni which has been in this location for over 20 years.
Danny also owns Friendship Paint & Body Shop with two locations, one in Suwanee and the other in Stone Mountain, which he has owned for over 10 years. Together with his body shop experience, Danny has over 25 years in the auto industry, so you can see that this industry is his passion.
But more importantly, this family owned business has a passion for their customers and providing the best service in the industry. Danny and his technicians know their product, automobiles, inside and out. They will not sell a service or product that is not needed, and only uses top-quality products. Friendship prides themselves with their integrity and ability to service your vehicles to the highest standards. That is how we are able to offer a 12 month/12,000 mile warranty on parts and labor for any service we provide.
We invite you to come by and meet Danny and Susan and see for yourself the feeling of personal service they offer. Danny will answer any questions you may have about your vehicle and will take the time to explain every step of the service needed on your vehicle.
Don’t feel trapped by the service departments of the big dealerships. As a family owned company, Friendship is not subject to the same quotas and restraints of the corporate chains. We know your vehicle as well as the dealership and can perform the same services, and usually at substantially lower prices!
It is our goal to become the “friend” in the industry that you can count on for all your automobile service needs!
This is where we shine: Quality
You may already know that the quality of workmanship and the quality of auto repair parts and fluids vary from company to company. This is a very real truth in our business. So, what makes our company so different?
1. We start with premium parts and fluids. In our industry, you can use parts that cost a fraction of the price of the quality part. There are cheap parts out there that don't last long and high a higher failure rate. We love out customers too much to put these kinds of parts into your vehicle. We source the parts and fluids for you car and choose the best for your situation.
2. We hire skilled and experienced techinicians that perform their jobs expertly. We certainly could save a few bucks by hiring the cheapest mechanic around, or maybe brin in an in-training tech, but this isn't looking out for you. We have some of the best technicians around. They don't do the "replace a part and cross your fingers" approach to auto repair. They diagnose the problem using the right equipment and resources available to them. Then they install it using high quality standards that make it last.
3. We provide our technicians that equipment and resources they need to do the job right. We have invested heavily into the equipment and diagnostic resources that aid our technicians. This way they have the equipment that can help them diagnose the problem with your car quicker and certainly more accurately.
4. We back our quality with a very unusual warranty: 1 year, 12,000 miles. We are so confident in our quality of workmanship and parts, that we easily make our repair warrantly much longer than most companies (including dealerships). We know we are a quality establishment and that is why we prove it by backing our work like few companies in this country.